Collecting information relating to individuals
Benoit Chambers collects personal information for a range of business purposes from sources such as its clients, customers, employees, contractors and other individuals. Our policy is to be transparent about why and how to process personal data.
We collect information relating to the contact details and organisational roles of our clients, suppliers and other business contacts. The information will relate to basic information of the person such as names, addresses (whether residential or business), mobile or telephone numbers, e-mail addresses (whether personal or work) and job designations. The information we collect during the provision of our services to our clients would generally be of a more detailed nature.
In most cases, the information we collect would be from the individuals with whom we deal and the medium are either through forms or other types of interaction whether by email, conversations or through thirds parties when there is no direct interaction.
How we deal with and use the personal information
Our main purposes for collecting personal information about individuals are:
- Providing legal services;
- Responding to requests;
- Maintaining client relationship;
- Responding to regulatory reporting and on-going monitoring requirements;
- Recruitment of personnel and HR related matters; and
- Any purpose that would relate to our business
We may use personal information about individuals to market our services, including by email. However, individuals have the right to object to the processing of personal data concerning him/her for such marketing by email us.
If we collect or use personal information in ways other than as stated in this policy, we will ensure we do so pursuant to the requirements of the DP Act.
Disclosure of personal information
Benoit Chambers does not routinely disclose personal information to other organisations unless:
- required by law;
- use or disclosure is permitted by this policy;
- we believe it necessary to provide you with a service which you have requested or are contracted to;
- to protect the rights of a client of Benoit Chambers or the interests of Benoit Chambers; or
- you give your consent.
We may also share non-personal, de-identified and aggregated information for research or promotional purposes. Except as set out in this policy, we do not sell or trade personal information to third parties, or allow such third parties to use that personal information.
Third party providers
We may transfer or disclose the personal data we collect to third party contractors, subcontractors, and/or their subsidiaries and affiliates. Third parties support us in providing its services and help provide, run and manage IT systems. Examples of third party contractors we use are providers of identity management, website hosting and management, data analysis, data backup, security and cloud storage services. The servers powering and facilitating our IT infrastructure are located in secure data centres around the world, and personal data may be stored in any one of them.
The third party providers may use their own third party subcontractors that have access to personal data (sub-processors). It is our policy to use only third party providers that are bound to maintain appropriate levels of security and confidentiality, to process personal information only as instructed by Benoit Chambers, and to follow those same obligations down to their sub-processors.
Transfer of information outside Mauritius
We may transfer personal information outside Mauritius to countries whose privacy laws do not provide the same level of protection as Mauritius. However, any such transfer of information does not change any of our commitments to safeguard your privacy and the information remains subject to existing confidentiality obligations.
This policy also applies to any personal information we collect via our website, www.benoitchambers.com. In addition to personal information you provide to us directly, we may also collect personal information from you via our website.
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Security of personal information
Benoit Chambers will endeavour to take all reasonable steps to keep secure any information which we hold about you, whether electronically or in hard-copy, and to keep this information accurate and up to date. Only authorised persons are provided access to personal information; such individuals have agreed to maintain the confidentiality of this information.
Access to information
We will provide confirmation as to whether we process personal data about you and will provide a copy of your personal data and provide certain other information about how and why we process your personal data, except in the limited circumstances in which it is permitted for us to withhold this information (for instance, where granting access would infringe another person's privacy).
When you make a request to access personal information, we will require you to provide some form of identification (such as a driver's licence or passport) so we can verify that you are the person to whom the information relates. In some cases we may also request an administrative fee to cover the cost of access.
If at any time you want to know what personal information we hold about you, you may contact us by email.
Corrections and concerns
If you believe that information we hold about you is incorrect or out of date, you may request for your personal data to be amended and rectified where it is inaccurate and to have incomplete personal data completed.
If you wish to have your personal information deleted, please let us know and we will take reasonable steps to delete it (unless we need to keep it for legal or internal risk management reasons).
You also have the right to object to the processing of your personal data unless we have compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of a legal claim.
Should you have concerns about how we are handling your personal information, you may please contact us and we will try to resolve those concerns.
Where we process your personal data based on consent, you have the right to modify or withdraw consent at any time.
If you are an EU citizens or resident, you also have the right to receive your personal data provided by you to us and the right to send the data to another organisation (or ask us to do so if technically feasible) where our lawful basis for processing the personal data is consent or necessity for the performance of our contract with you and the processing is carried out by automated means.
You may also request to restrict processing of your personal data:
- for a period enabling us to verify the accuracy of personal data where you contested the accuracy of the personal data;
- where your personal data have been unlawfully processed and you request restriction of processing instead of deletion;
- where your personal data are no longer necessary in relation to the purposes for which they were collected and processed but the personal data is required by you to establish, exercise or defend legal claims; or
- for a period enabling us to verify whether the legitimate grounds relied on by us override your interests where you have objected to processing based on it being necessary for the pursuit of a legitimate interest identified by us.